State Farm® Insurance Agent Steven Chapman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gabrielle Taylor
September 30, 2026
"We have been with statefarm for 11 years. Steven recently took over as our new insurance agent and it has been a wonderful experience! Him and his staff are always so responsive to texts/calls. We just added a couple new vehicles to our policy and they were so helpful and quick. Highly recommend."
"Thank you so much for taking the time to leave us a review! We look forward to helping you for many years and appreciate the feedback. Please let us know if you have any questions and spread the word! "
Aiden John
September 30, 2026
"Steven is phenomenal! He got my wife and I quadruple the coverage and almost $70 less than our previous coverage with another provider.
Absolutely recommend Steven and the services he provides!"
"Aiden, thank you so much for leaving us a review! I had a great time working with you and look forward to helping you and your family. Please let us know if you have any questions by calling or texting the office anytime! Thanks"
Kaden Priest
September 25, 2026
"Charity was absolutely wonderful to work with! She was friendly, patient, and very knowledgeable when helping me with my insurance at State Farm. She took the time to explain everything clearly and made the whole process easy and stress-free. I really appreciate her professionalism and great customer service. I would definitely recommend Charity to anyone looking for help with their insurance!"
"Kaden, thank you so much for taking the time to leave us a review! We appreciate you and are happy to hear that we were able to help you save and be better protected. Charity is great and has a vast knowledge of State Farm products and what fits best! We love having her! Thank you."
Caden Bell
September 25, 2026
"Lydia saved me $420 a year switching from Geico to State Farm. Super easy and quick. Now, I have better coverage with a lower deductible and lower premium. Thanks Lydia!!!"
"Caden, thank you so much for taking the time to review our office! I'm so glad Lydia was able to help you save on your insurance and have better protection. We look forward to helping you!"
Kenneth Krebs
September 24, 2026
"I have dealt with Charity and State Farm for years Charity is a solid person and great person to deal
With Call she will answer Text and she will text back Appreciate her!"
"Hey Kenneth!
Thank you so much for your review, we appreciate you taking the time to work with Charity! She is an asset to the office, and we look forward to helping you for many years!"
Dina Wilbur
September 24, 2026
"Charity Salyers is very knowledgeable about the products she sales. Always going above and beyond to be sure all my questions were answered as well as exploring different options. Highly recommend!"
"Dina,
Thank you so much for your review! I'm glad Charity was able to assist you in getting covered. We look forward to helping you for many years!! Call us or stop by anytime."
Diania Roberts (Momawanabe)
September 17, 2026
"I had no idea the difference that shopping around for insurance could make until Lydia reached out and worked with me. I ended up saving over $40 on car insurance!"
"Hi Diania,
We look forward to serving you! Thank you so much for taking the time to review our office. Lydia is great and I'm so glad to hear she could save you money while better protecting you! Let us know if you need anything!"
Kelly Dillon
August 29, 2026
"Charity Salyers was a great agent to work with. She was knowledgeable in answering all of our questions and she responded quickly. In addition, to her great customer service, she was able to save us money compared to the other company we were with.
If your looking for a great agent, then Charity is the person for you!
Thank you Charity!
Matt and Kelly Dillon"
"Hi Kelly!
We look forward to helping you with your insurance needs for many years. I'm glad to hear Charity was able to help you out! She is amazing at handling our customers' needs. Thank you for review!"
Amanda Boso
August 27, 2026
"Had the best coverage options available with a low cost. Charity at the local office in the Parkersburg location was very kind and helpful."
"Thank you so much for your review! I'm glad Charity was able to help you out. Please reach out anytime you have questions, it's why we're here!"
Matt Dillon
August 18, 2026
"Just wanted to express my gratitude to Charity Salyers for not only saving me money on all my insurance needs, but going the extra mile to educate, simplify and make it a seamless process. Highly recommend giving her a call. Definitely deserves an A+ rating from myself. Thank you Again. Matt Dillon"
"Matt,
Thank you so much for your review! I appreciate you taking the time to work with the office. I'm glad Charity was able to help you out and go over with you in detail... she is a huge asset to our office! Have a great day!"
Michael Butcher
July 6, 2026
"Charity saved us over $3k per year by switching! Great folks that are easy to work with. Give them a call and see what you can save."
"Hey Michael, we appreciate you taking the time to work with us for your insurance needs and for leaving us a review! Charity is great and takes the time to go over everything with her customers to help the best she can. Please reach out if you ever need anything... it's why we're here!"
Dark Mage
July 2, 2026
"Charity was nice and easy to work with"
"Thank you so much for your review! We appreciate your business and look forward to helping you. I'm glad Charity was able to assist you, she is a huge asset to our office! Thanks - Steven"
Chasity Foster
June 29, 2026
"Charity has been a pleasure to work with. No one wants to buy any type of insurance but she made the process for life ins and home owners ins feel like a breeze. Would highly recommend"
"Chasity, we appreciate your review so much! Thank you for allowing us the opportunity to protect what matters to you most. Our office looks forward to being here for you! Thanks - Steven"
TdCreates
June 29, 2026
"Steven and Charity have made my State Farm experience amazing and they are much better than my last insurance agent."
"Thank you for your review! We appreciate you taking the time to work with us to get the best coverage possible. Our personalized price plan is a big advantage! Our office looks forward to being here when it matters most. Thanks - Steven"
Taylor Music
June 29, 2026
"I had a great experience working with Charity and Steven. They made the process of setting up my Roth IRA simple and easy to understand. They took the time to answer my questions, explained everything clearly, and helped me feel confident about getting started with investing for my future. I really appreciate their guidance and would recommend them to anyone looking for help with their financial goals."
"Taylor,
Your review means so much to the office! We are so happy that we could help you start on your financial journey. Life is short and decisions we make now can set up the rest of our lives... thank you for trusting us to be there. Thanks - Steven"
Ella Armstrong
June 9, 2026
"I am so thankful for all of Charity Salyers help! She made switching my car insurance so easy and stress-free, and she was able to save me over $80 a month while getting me even better coverage.
She took the time to explain everything thoroughly, answer all of my questions, and break down the details in a way that was easy to understand. I never felt rushed or pressured, and she was so kind and professional throughout the entire process.
It’s clear that she truly cares about helping people find the best coverage at the best rate. I couldn’t be happier with the outcome and highly recommend reaching out to her if you’re looking for someone knowledgeable, trustworthy, and genuinely willing to help!"
"Hi Ella,
We appreciate your business so much! I'm happy to hear that your experience with Charity was so smooth and helpful. Our office does the best we can to make sure our customers stay protected. We look forward to helping you with all of your insurance needs!
Thanks,
Steven"
Hayden Minix
May 1, 2026
"Phenomenal experience with Steven and his team, highly recommend!"
"Hayden, we appreciate your review! We strive to provide the best customer service possible. We look forward to helping you!"
joe sarkisian
May 1, 2026
"Great new agent in town who really knows his stuff. Definitely will be sending over friends and family."
"Thank you for your review, Joe! We appreciate you and your family so much. You can always reach out to our office!"
Laura Daniels
May 1, 2026
"Charity Salyers with State Farm has been amazing to work with. Not only was she able to get me better coverage for both home and auto she was able to lower my deductibles for a much better rate than the insurance I had thru Erie. I would highly recommend her Steven Chapman for all of your insurance needs.
Thank you so much for everything,
Laura D."
"Thank you so much for your review, Laura! I'm happy Charity was able to help you out and get you protected. We look forward to helping you in all your needs!"
Brian Brzycki
April 29, 2026
"Very professional and easy to work with. They made everything simple."
"Brian, we appreciate your review! We look forward to helping you and your family. "
Jim Salyers
April 20, 2026
"Great new agent in town!"
"Thank you for your review! It means so much to us and we look forward to helping you. "